Hampton Inn Austin/Oak Hill

Amazing service from the night clerk, Mr. Lewis, when I arrived very late at night after a long flight and was starving. He found me some decent food (at 1:30 AM) and I was able to have a great night's sleep. The room was perfect. I'm very critical of most hotel rooms, but whoever is managing this place is really looking out for details. The room came with way too heavy a comforter on the bed for summer, but they had a nice blanket in a clear plastic bag in the closet. The cleaning staff seemed genuinely friendly, every one of them. Great free breakfast and at convenient hours, from 6-10.

Great customer service and very clean, comfortable stay for me and my 8 y/o. The staff had such positive dispositions, going out of their way to make my little one feel right at home. No one ever hesitated to go out of their way and help us feel welcome from the maintenance, cleaning, to front office. I will definitely recommend this location to out of town visitors! Smells clean and consistently stays that way (we stayed for 7 nights).

Staff was great i had gone to several motels needing to check in at noon and they were the only one i had to get me right in no questions asked but having to wait. The hotel was quiet the pool was nice and relaxing and my room was very clean the bed was wonderful had a great night sleep, and smelled so good every time i entered the room. There was construction in front of the bldg but never had problems getting in and out. I like the noon check out as well. If ever in this are i believe you won't go wrong staying here.

When I made the reservation in the hotel I selected the option to include my 2 dogs, and I also called and confirmed with front desk that they were aware that I was bringing them. Once checked in, I left the dogs in the room and had to leave for an event; the front desk person and manager called me a couple of hours later, saying that my dogs were barking and other guests were complaining. When I stated that I was in an event and not close by they both proceeded to threaten me saying they were going to charge me for other people rooms if they complained, that they were going to call animal control and wouldn't let us stay for the night; I did not receive any verbal notice or read any of this in the contract when I made the reservation. I had to leave the event, that I paid hundreds of dollars for several months ago, and pick up my dogs. When I arrived to the hotel, none of my dogs were barking. I understand the warning if they were being disruptive, but no the threat. When you go to a pet friendly hotel, there are sections and rooms designated for it, we were given a regular room in the common area with people with no pets; also, there should be plans in place for whenever there is barking, I don't think my dogs are the only ones that bark. It was a very unpleasant experience, to say the least.

Staff was very friendly! Room was about as expected. Although whatever chemical cleaners they used left a filmy residue on the floor and all surfaces. I felt slimy and the chemical fragrance was nauseating. I can't wait for public places to realize chemicals are harmful and start using natural products. The biggest problem was the EMF radiation I felt for 2 nights there. It buzzed my entire body and I couldn't sleep the 1st night and the 2nd was worse. I had a migraine and couldn't wait to leave there, I'm so glad I only booked 2 days/nights. You can see a huge power plant right outside my window here in my photo. Also annoying was the Major construction on the road in front of the hotel. Hazardous if unfamiliar with the area and approaching from the East headed West and trying to make a left turn into their drive.

My recent stay at the Hampton Inn outside of Dripping Springs, Texas, left much to be desired. I would rate it 2 out of 5 stars due to several disappointing factors. First and foremost, the rooms were shockingly dated and reminiscent of a time capsule from the 70s. The decor, furniture, and overall ambiance screamed "outdated," with no modern touches to be found. It felt like a trip back in time, and not in a charming way. Adding insult to injury, the amenities in the rooms were terribly outdated as well. The TV was an ancient relic, offering a limited selection of channels, and the Wi-Fi struggled to keep up with even basic online tasks. In an era where most hotels offer top-notch technology, this felt like a significant step backward. But what truly soured my experience was the exorbitant price for what I received. The cost of the rooms was dramatically out of alignment with the quality of the accommodation. It was nothing short of a ripoff, making me regret my decision to stay there in the first place. Lastly, the hotel's location compounded the issues. Situated right off a freeway with no stoplight, making a left turn onto the property was a nightmare. It felt dangerous and was a logistical nightmare, especially for guests unfamiliar with the area. Overall, my stay at the Hampton Inn near Dripping Springs, Texas, was a disappointment. The outdated rooms and amenities, coupled with the high price and the challenging access, make it a place I would strongly advise against staying at.

I usually do not choose to leave reviews, but after months of work traveling in which I am usually here at least once a month, I have to say...the night gal needs more than coaching. She needs etiquette classes in how to talk to patrons. Not that the Hilton rewards are super awesome unless you travel way more extensively than me, but I feel Hilton hotels should honor them. This gal writes her own standards to the rewards. Just for water, you'd better be Gold or higher for instance, which means a snack? Better be somewhere above diamond apparently 😒. She is emotionless, unfriendly and lacks any and all communication skills. I love the location in correspondence to my work that I need to do, but, I'd rather just spend more and get better service and drive a bit more I guess. The other hotels I have rewards at have zero issues with honoring them. Hilton "honors". Not so much.

Amazing service from the night clerk, Mr. Lewis, when I arrived very late at night after a long flight and was starving. He found me some decent food (at 1:30 AM) and I was able to have a great night's sleep. The room was perfect. I'm very critical of most hotel rooms, but whoever is managing this place is really looking out for details. The room came with way too heavy a comforter on the bed for summer, but they had a nice blanket in a clear plastic bag in the closet. The cleaning staff seemed genuinely friendly, every one of them. Great free breakfast and at convenient hours, from 6-10.

Great customer service and very clean, comfortable stay for me and my 8 y/o. The staff had such positive dispositions, going out of their way to make my little one feel right at home. No one ever hesitated to go out of their way and help us feel welcome from the maintenance, cleaning, to front office. I will definitely recommend this location to out of town visitors! Smells clean and consistently stays that way (we stayed for 7 nights).